FAQs

As we thrive to empower our Partners, we want to make you sure we’re the right fit for you. Below you’ll find answers to common questions about working with Soal Labs.

Is Soal Labs a software product or a consulting service?

We provide custom data, AI, and software engineering solutions built specifically for your needs. You get deep expertise on your most pressing data & AI issues, not off-the-shelf products or generic services.

How are you different from a typical IT consulting firm or staff augmentation?

In two words: vision and velocity. Traditional IT consultancies might take your requirements and disappear for a year – we prefer to show value in weeks. And while staff augmentation firms lend you people, we bring you a small, focused strike team plus a proven tech arsenal. We’ve already solved many of the common data problems, so we hit the ground running. There’s no learning on your dime or reinventing the wheel. We also speak the language of private equity; we understand the nuances of capital calls, portfolio monitoring, and investor relations. That domain insight means less explaining for you, and more proactive solutions from us. Ultimately, we’re not an external vendor – we operate as an extension of your team, laser-focused on eliminating the pain points that slow you down.

What does a typical engagement look like?

Our engagements are collaborative, iterative, and outcome-driven. Typically, we work in three phases:

Discover & Design:
We begin by deeply understanding your business, data, and objectives. Through stakeholder workshops, we identify key improvements and create a clear, actionable blueprint.

Build & Implement:
Our engineers quickly deliver tangible solutions—like dashboards, pipelines, or custom apps—through short, agile sprints. You’ll see incremental value within weeks and have opportunities for feedback throughout.

Deploy & Empower:
We deploy solutions directly into your environment and provide training and thorough documentation, ensuring your team is fully equipped. While our goal is your complete self-sufficiency, we can also offer ongoing support and system maintenance as needed.

You get immediate results, close collaboration, and lasting impact.

How do you charge for your services?

Typically, we charge a fixed project price based on clearly defined scopes, milestones, and deliverables. If the scope is less clear or the initiative is evolving, we offer a flexible monthly fee—like subscribing to an elite augmented data team. Our goal is always transparent pricing that aligns incentives, avoids surprises, and ensures you're paying for outcomes rather than hours.

How quickly can we see results?

Very quickly. Our process is built for rapid delivery without sacrificing quality. Within the first few weeks, you’ll already see tangible value. We leverage pre-built internal tools, enabling us to deliver quickly rather than starting from scratch. While a full engagement might span a few months, you’ll experience steady progress and incremental wins throughout, not just at the end.

Do we need to have our data and cloud in perfect shape before engaging you?

Not at all—helping you get there is part of our value. We regularly start engagements with messy data, legacy systems, or no existing infrastructure. Whether your data is scattered across spreadsheets or already structured in modern systems like Snowflake or AWS, we’ll meet you where you are. If needed, we’ll help you select and set up the right tools and cloud infrastructure. By the end, you'll have both a working solution and a solid foundation to support future growth.

How do you handle sensitive data and application security?

All engagements begin with strict NDAs and data handling agreements. Whenever possible, our solutions reside in your own secure environments (e.g., your cloud infrastructure). If we need to use our systems, data is always encrypted, securely transferred, and promptly wiped afterward. Our practices align with industry compliance standards (like SOC 2 and GDPR), and security is embedded into every step of our process, from access control to continuous monitoring. Your trust is paramount—we treat your data as if it’s our own.

Have more questions? Feel free to reach out directly – we’re happy to continue the conversation.

Get in Touch

FAQs

Get In Touch